Conditions générales de facturation

Auvori - Billing Conditions

Welcome to Auvori! These billing terms explain how we process orders and manage payments for our customers in France. By placing an order with us, you agree to the terms below, which are designed to provide transparency and ensure a smooth ordering experience.

Accepted Payment Methods

We accept a range of secure and convenient payment options, including:

  • Apple Pay
  • Google Pay
  • MasterCard
  • Shop Pay
  • Visa

Accuracy of Billing Information

We require that you provide accurate and current purchase and account information for all transactions on our website. This includes your email address, billing information, and payment method. Keeping your information up to date helps us ensure smooth transactions and effective communication regarding your order.

Order Confirmation and Invoicing

  • Order Confirmation : When you place an order, you will receive a confirmation email with information about your purchase, including the items ordered, shipping method, and billing summary. This email also serves as your digital receipt.

  • Invoice : A detailed invoice will be included in your package. This document will detail all charges, including applicable shipping fees and any discounts applied when ordering.

Payment Processing

  • Authorization : By submitting your payment information, you authorize Auvori to charge the specified amount to your selected payment method. All transactions go through necessary authorizations and security checks to prevent fraud.

  • Failed Transactions : If your transaction is declined, we will notify you via email. You will need to enter an alternative payment method to complete your order.

Dispute Resolution and Refunds

  • Dispute Resolution : If you have a problem with your order, please contact our customer service at info@auvori.com . We are committed to resolving issues quickly and efficiently to ensure your satisfaction .

  • Refund : If a refund is initiated without a valid reason, Auvori will thoroughly investigate the matter. For any chargeback deemed unjustified, you may be responsible for a refund of the chargeback amount, as well as any associated fees.

Support Client

For any questions, help or assistance regarding your order, please do not hesitate to contact us. Our team is here to ensure that you have a pleasant shopping experience on Auvori.

  • Address : 65 Av. Anatole France, 93600 Aulnay-sous-Bois, France
  • Phone : + 33 756 492-135
  • Email : info@auvori.com